Microsoft Dynamics 365 Fundamentals (CRM) (MB-910 Deutsch Version) : MB-910 Deutsch Exam

  • Exam Code: MB-910-Deutsch
  • Exam Name: Microsoft Dynamics 365 Fundamentals (CRM) (MB-910 Deutsch Version)
  • Updated: Aug 07, 2026
  • Q & A: 161 Questions and Answers

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Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-910

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What is the meaning of the Microsoft MB-910 Certification Exam?

Microsoft Azure Infrastructure Services provides a platform for creating, deploying and managing Infrastructure as a Service (IaaS) solutions. This certification represents proficiency in designing and implementing infrastructure solutions using the Microsoft Azure platform in an enterprise setting.

Microsoft MB-910 Deutsch Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Describe the capabilities of Microsoft Dynamics 365 Marketing (10-15%)10-15%- Describe segments and leads
  • 1. Describe lead management
  • 2. Describe account and contact management
  • 3. Describe customer segments
- Describe the marketing capabilities
  • 1. Describe the core capabilities of Dynamics 365 Marketing
  • 2. Describe email marketing features
  • 3. Describe event management capabilities
Topic 2: Describe the capabilities of Microsoft Dynamics 365 Customer Service (25-30%)25-30%- Describe customer service insights
  • 1. Describe AI insights for customer service
  • 2. Describe dashboards and analytics
  • 3. Describe Customer Service Historical analytics
- Describe the core capabilities of Dynamics 365 Customer Service
  • 1. Describe knowledge management capabilities
  • 2. Describe the omnichannel experience
  • 3. Describe the case management capabilities
Topic 3: Describe the capabilities of Microsoft Dynamics 365 Field Service (10-15%)10-15%- Describe the Field Service mobile app
  • 1. Describe the mobile app capabilities
- Describe the core capabilities
  • 1. Describe work order management
  • 2. Describe Resource Scheduling Optimization
  • 3. Describe connected Field Service and IoT integration
Topic 4: Describe the capabilities of Microsoft Dynamics 365 Sales (25-30%)25-30%- Describe the core capabilities of Dynamics 365 Sales
  • 1. Describe the quote-to-cash workflow
  • 2. Describe the sales automation capabilities
  • 3. Describe the opportunity management workflow
- Describe the sales management capabilities
  • 1. Describe territory management
  • 2. Describe sales analytics
  • 3. Describe forecasting
  • 4. Describe lead and opportunity management
Topic 5: Describe the capabilities of shared features (10-15%)10-15%- Describe the common elements
  • 1. Describe communications and collaboration
  • 2. Describe the user experience
  • 3. Describe the out-of-box entities
  • 4. Describe security roles and teams
- Describe reporting and analytics capabilities
  • 1. Describe the intelligence capabilities
  • 2. Describe reporting in Dynamics 365

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