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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Pricing, Licensing and Support | 25% | - Implementation and support services - Pricing structure and terms - Licensing models for SaaS providers |
| Topic 2: IBM SmartCloud for Social Business Overview | 25% | - IBM SmartCloud Meetings, Engage, Sametime and Docs - Solution architecture and components - IBM Connections Cloud - IBM SmartCloud Notes |
| Topic 3: Value Proposition and Business Benefits | 25% | - SaaS delivery model advantages - Total cost of ownership and ROI - Use cases for solution providers |
| Topic 4: Sales and Opportunity Identification | 25% | - Competitive positioning - Selling strategies for SaaS solutions - Identifying and qualifying customer needs |
1. Which of the following is NOT a feature of SmartCloud Notes?
A) Instant messaging
B) Domino email In the cloud
C) 25GB mailbox size
D) Hosted custom Domino apps
2. In which of these situations would the ROI Calculator be used?
A) To calculate the costs and benefits of moving to SmartCloud for Social Business
B) None of the above
C) To calculate the per mailbox cost of Lotus Notes
D) To calculate the cost savings of running Domino on Linux
3. With whichservice(s) is SmartCloud Docs included?
A) Engage Advanced
B) Engage Standard
C) Connections
D) Engage Advanced and Engage Standard
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: A |
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