Avaya Oceana® Solution Integration : 74950X Exam

  • Exam Code: 74950X
  • Exam Name: Avaya Oceana® Solution Integration Exam
  • Updated: Sep 11, 2026
  • Q & A: 65 Questions and Answers

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Avaya 74950X Exam Syllabus Topics:

SectionObjectives
Topic 1: Integration and Configuration- Configuration tasks
  • 1. User and service configuration
    • 2. Routing strategies and policies
      - System integration
      • 1. External CRM and third-party system integration
        • 2. Integration with Avaya Aura components
          Topic 2: Workflow and Orchestration- Interaction workflows
          • 1. Customer journey orchestration
            • 2. Multichannel interaction handling
              - Business logic handling
              • 1. Event-driven processing
                • 2. Routing rules and decision points
                  Topic 3: Monitoring and Troubleshooting- System monitoring
                  • 1. Logging and performance monitoring
                    • 2. Health checks and diagnostics
                      - Issue resolution
                      • 1. Common integration issues
                        • 2. Troubleshooting tools and methods
                          Topic 4: Avaya Oceana Architecture Overview- Core components and system architecture
                          • 1. Oceana platform components overview
                            • 2. Interaction routing and orchestration flow
                              - Deployment models
                              • 1. On-premises deployment concepts
                                • 2. Cloud and hybrid deployment considerations

                                  Avaya Oceana® Solution Integration Sample Questions:

                                  Question #1

                                  Which Avaya Surge™ view can be used by administrators to see the connections between ONA and ONA HyperSec Gateway concentrators?

                                  • A. Application Tunnel view
                                  • B. Network Discovery view
                                  • C. Application Access view
                                  • D. Network Topology Tunnel view
                                  Answer: D
                                  Question #2

                                  Which three key features are provided by the Avaya Surge™ IoT solution for Healthcare/Clinical Segmentation? (Choose three.)

                                  • A. Encrypted IoT Devices
                                  • B. Secure Application Flows
                                  • C. Filters Packets
                                  • D. End Device Security
                                  • E. Isolates IoT devices
                                  Answer: C,D,E
                                  Question #3

                                  What is the maximum number of ONAs supported by an Enterprise IoT Controller for HA deployment?

                                  • A. 600
                                  • B. 1000
                                  • C. 500
                                  • D. 400
                                  Answer: A
                                  Question #4

                                  When you see the link state does not contain the link Information in the Avaya Surge™ Application Network topology view, which corrective action will you take?

                                  • A. Apply Flow Rules and discover the ONA.
                                  • B. Apply service profiles and restart the ONA.
                                  • C. Apply the service template and restart the IoT Controller.
                                  • D. Apply service profiles and connect the ONA to the switch.
                                  Answer: A
                                  Question #5

                                  To onboard the HyperSec Gateway to the avaya Surge™ IoT Controller, which two attributes are necessary? (Choose two.)

                                  • A. Session ID
                                  • B. HyperSec
                                  • C. Instance Name
                                  • D. Serial Number
                                  Answer: B,C

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