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NEW QUESTION 18
Identify three options that describe functionality that is available in the deployment process for Customer Portal.
- A. ability to deploy pages directly from development to production
- B. ability to roll back to any of the last five versions of production
- C. ability to view changes in the staging area
- D. ability to deploy page sets
- E. ability to roll back individual files from production
- F. ability to select individual files to promote to production
Answer: A,B,C
NEW QUESTION 19
In which three ways can a user session end in the Oracle B2C Service customer portal?
- A. The user closes all browser Instances associated with the session.
- B. The user logs out of the customer portal.
- C. The user logs out of the customer portal admin panel.
- D. By default, the session expires in 15 minutes.
- E. The user opens another interface's customer portal on the same site.
Answer: A,C,E
NEW QUESTION 20
You want to filter the answers list page default answer report based on a value from the contact's session data, and you have been asked to not display certain answers to the end user in the report based on the contacts session data.
Which approach is required to create this customization?
- A. Create a custom advanced search widget that causes the report to be filtered based on the session data. Then the widget will filter on page load and have no user interface elements for the applied filter.
- B. Create a custom widget that removes undesired entries from the page by examining the output HTML.
- C. Create a custom report with a definition that filters based on the session data associated with the contact viewing the report. Then change the report ID used on the page widgets.
- D. Create a custom report that has a filter that may be set from a custom model used by the pre_report_get hook. Then change the report ID used on the page widgets.
Answer: A
NEW QUESTION 21
A developer wants to check all the widgets that are present on the home page of the customer portal. Which steps must be followed to initiate Widget Inspector?
- A. On the home page of the customer portal, press "Alt + I" to initiate Widget Inspector.
- B. Use a WebDav tool to go into File Manager. Open the home.php file to check all the widget rn tags.
- C. On the customer portal admin dashboard, go to Widget Info to find where the widget has been used on the customer portal pages.
- D. On the customer portal admin dashboard, click Widget Inspector to go to the customer portal and press "Alt + I."
Answer: C
NEW QUESTION 22
Which function in Yahoo! User Interface Library (YUI) is used to select an element from the view.php file?
- A. Rightnow.Y.get ();
- B. Rightnow.Y.select ();
- C. this.Y.3elect ();
- D. this.Y.one ();
- E. Rightnow.Y-one ( );
Answer: B
NEW QUESTION 23
You build aCustom Widget to display a <select> menu, with the <option> values being populated from a Custom Object field of type "menu." Which Connect for PHP function should be used to obtain the menu values?
- A. ConnectAPI::getMetadata{)
- B. ConnectAPI::getMenuValues()
- C. ConnectAPI: :getCustomObjectMetadata ()
- D. ConnectAPI::gstNamedValues()
Answer: D
NEW QUESTION 24
In a Agent Desktop Add-In, which is the correct syntax to get the contact record of the current contact worksoace?
A)
B)
C)
D)
E)
- A. OptionB
- B. OptionD
- C. OptionE
- D. OptionC
- E. OptionA
Answer: D
NEW QUESTION 25
Your client is launching Customer Portal as an internal knowledge base, which is available to the client's staff only while on the client network. Note that chat is not enabled.
Which setting should be set to prevent access to Customer Portal pages from outside the network?
- A. SEC_INVALID_USER_AGENT
- B. SEC_VALID_USER__AGENT
- C. SEC_VALID__ENDDSER_HOSTS
- D. SEC_V2LLID_jrNTEG_HOSTS
- E. SEC_VALID_ADMIN_HOSTS
Answer: E
NEW QUESTION 26
You notice that your mobile Customer Portal pages are not displaying in development mode. Identify the cause of the error.
- A. The post_page_render hook should set the user agent cookie.
- B. The login_required attribute of the Page metatag should be set to false.
- C. The pre_age_render hookShould Set the USER_AGENT cookie.
- D. Cookies are required for Custom Portal.
- E. A mobile page set mapping has not been enabled.
Answer: B
NEW QUESTION 27
You have been tasked with implementing the Syndicated ConditionalChatLink widget on an external page.
Additionally, you want to populate a menu custom field on the chat_launch page with a specific value. The ID of the custom field that you want to populate is 54 and the ID of the desired menu item is 8.
Which is the correct syntax to configure the Syndicated ConditionalChatLink widget so that the specified custom field is populated on the chat_launch page with the desired value?
- A. custom-fields: "54:8"
- B. custom_fields: "{\"S4\":\"8\"}
- C. custom_fields: "{\"8\":\"54\">
- D. custom-fields: "{"54":"8"}"
Answer: C
NEW QUESTION 28
You need to set the address of a new contact using Connect PHP. You have only the abbreviation for the state.
How should you finish the following code to set the state of the Address object?
A)
B)
C)
D)
E)
- A. Option B
- B. Option D
- C. Option C
- D. Option E
- E. Option A
Answer: D
NEW QUESTION 29
Identify two results of changing the MOD_cp_DEVELOPMENT_ENABLED configuration setting to no.
- A. It disables access to the Customer Portal Administration area.
- B. It disables access to Customer Portal files via WebDAV except for access to the assets folder.
- C. It disables access to Customer Portal files via WebDAV.
- D. It disables all customizations on the site and redirects end users to Reference Implementation.
Answer: B,C
NEW QUESTION 30
Which API operation can be used to retrieve a list of all Incident Queue labels and IDs configured on your Oracle B2C Service site?
- A. GatValuesForNamedlDHierarchy
- B. QueryObjects
- C. GetMetaData
- D. GatValuesForNamedID
Answer: B
NEW QUESTION 31
Which is the correct way to update the primary email address of a contact in Oracle B2C Service with the ID =
8007000 and the email [email protected]?
A)
B)
C)
D)
E)
- A. Option A
- B. Option B
- C. Option D
- D. Option C
- E. Option E
Answer: A
NEW QUESTION 32
After a recent edit to the Support Home page, your client notices that Analytics is showing a massive drop in visits being recorded.
Which edit caused the reporting change?
- A. The default mapping is missing or incorrect.
- B. The pre_paga_render hook is missing or incorrect.
- C. The pre_report_get_data hook is missing or incorrect.
- D. The post_report_get_data hook is missing or incorrect.
- E. The click_stream attribute is missing or incorrect.
Answer: B
NEW QUESTION 33
A custom controller, ajaxCustom, has a function named getData( ).
What is the correct way to call the getData <) function via a URL request?
- A. /cc?ajaxCustom/getData
- B. /ci?ajaxCustom/getData
- C. /cc/ajaxCustom/getData
- D. /ci/ajaxCustom/getData
Answer: B
NEW QUESTION 34
Which statement is true about the Knowledge API?
- A. A new interaction ID is automatically created as soon as an old ID expires.
- B. In the customer portal framework, each unique visit by a user is tracked through the web session
- C. A unique interaction ID is allocated for each unique user and can be reused by the users for multiple visits for the duration specified by the VISIT_MAX_TIME configuration value.
- D. In the customer portal framework, each unique visit by a user is tracked through an interaction I
Answer: D
NEW QUESTION 35
A developer wants to see the SimpleSearch widget only under the answers folder pages. Which is the correct code to implement it in the standard template?
A)
B)
C)
D)
E)
- A. Option B
- B. Option D
- C. Option C
- D. Option E
- E. Option A
Answer: D
NEW QUESTION 36
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