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Pegasystems PEGACPSA88V1 exam is relevant to professionals from various industries, including banking, healthcare, insurance, and telecommunications. Pega technology is used by some of the world's major corporations, and a Pega certified professional can expect to find opportunities in diverse industries and locations.
NEW QUESTION # 48
You should consider using a field value when the list of allowed values is_____________.
Available Choices (select all choices that are correct)
- A. shared across all case types
- B. three or fewer items
- C. mostly static
- D. updated often
Answer: A,C
Explanation:
You should consider using a field value when the list of allowed values is mostly static or shared across all case types. A field value is a rule that defines a single value for a field that is used in multiple places in an application. Field values are useful when the list of values does not change frequently or when the same values are used in different case types. Reference: https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/field-values
NEW QUESTION # 49
You want to unit test a rule to ensure that the rule executes as intended, you need to populate a test page with valid data Which two options allow you to populate a test page before testing the rule? (Choose two) Available Choices (select all choices that are correct)
- A. Configure an assertion to define the required data
- B. Run a data transform to create the test page.
- C. Configure a validate rule to populate the page with the necessary data
- D. Copy data from an existing clipboard page
Answer: B,D
Explanation:
To populate a test page with valid data before testing the rule, you can run a data transform to create the test page or copy data from an existing clipboard page. A data transform is a rule that defines how to convert data that is in one format and class (the source) into data of another format and class (the target). The clipboard is a temporary memory area on the server that stores property values for your application. Reference: https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/data-transforms https://community.pega.com/knowledgebase/articles/application-development/86/clipboard-tool
NEW QUESTION # 50
An event center has a case type that allows customers to book a dining room for events After customers provide basic information and indicate whether they want catering for the event, the following behavior occurs.
* If customers do not ask for catering. they receive a rental rate quote for the dining room
* If customers indicate that they want catering for the event, they must choose a menu before they can receive a quote Which two options do you use to configure the case type to achieve the requested behavior? (Choose two.)
- A. Configure the menu preferences and appointment date fields with a visibility condition if the customer selects the catering checkbox.
- B. Create a process for customers to indicate menu preferences Add the process as a case-wide optional action
- C. Create parallel processes for providing menu preferences and for providing the customer with the rental rate quote
- D. Create a checkbox for customers to indicate whether they want catering for the event Add a decision shape that evaluates whether the customer checks the box
Answer: A,D
Explanation:
To achieve the requested behavior, you can use a checkbox and a decision shape to branch the case flow based on whether the customer wants catering or not. You can also use a visibility condition to show or hide the menu preferences and appointment date fields depending on the checkbox value. Reference: https://community.pega.com/knowledgebase/articles/case-management/88/branching-case-flow-based-decision
NEW QUESTION # 51
Drag each report from the left to the corresponding report type on the right.
Answer:
Explanation:
NEW QUESTION # 52
A developer configures a button with the action set as shown in the below image Place the events in the order they occur.
Answer:
Explanation:
NEW QUESTION # 53
Which one of the following statements about channel interfaces is true?
Available Choices (select all choices that are correct)
- A. A persona requires a unique channel interface
- B. All users see the same channel interface.
- C. User interfaces are also known as channel interfaces.
- D. Creating a channel interface creates a default work queue.
Answer: C
Explanation:
This statement about channel interfaces is true. A channel interface is a user interface that allows users to interact with an application through various channels, such as web, mobile, email, chatbot, or voice. A channel interface allows you to adjust your application to your specific business needs by creating tailored and interactive user interfaces. Channels are created from templates that include predefined layouts and navigation for use in your application. Reference: https://academy.pega.com/topic/channel-interfaces/v1
NEW QUESTION # 54
A disputed transaction case records account information using a page property Account information is recorded at the time the case is created and does not update when the case is further processed Account information is stored in an external system and accessed by a data page.
How do you configure the account information page?
Available Choices (select all choices that are correct
- A. Configure the page property to refer to a keyed data page
- B. Define a reference property that refers to the data page
- C. Select Copy from a data page on the page property
- D. Select Refer to a data page on the page property
Answer: C
Explanation:
To configure the account information page, you can select Copy from a data page on the page property. This option copies the data from the data page to the clipboard page when the case is created and does not update it when the case is further processed. A data page is a rule that defines how and when to load data into memory for use by an application. Reference: https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/data-pages
NEW QUESTION # 55
Which two requirements can you support by configuring a mobile channel in App Studio? (Choose two.) Available Choices (select all choices that are correct)
- A. Grant access to the mobile app for a specific user
- B. Set the dimensions of an application icon to 180x180 pixels
- C. Configure a left swipe behavior to open a message
- D. Lock the application after 20 minutes of inactivity
Answer: C,D
Explanation:
These two requirements can be supported by configuring a mobile channel in App Studio. A mobile channel allows you to define various settings and features for your mobile app, such as security, branding, navigation, gestures, push notifications, offline support, and so on. Reference: https://community.pega.com/knowledgebase/articles/mobile/86/configuring-mobile-app-channels
NEW QUESTION # 56
A survey is sent to a customer via email.
How do you configure a solution to ensure the email Includes the case ID for the survey?
Available Choices (select all choices that are correct)
- A. Create a process using the Send Email step allowing representatives to quickly add the case ID to the email
- B. Call a data transform to copy the case ID from pyWorkPage to the email
- C. Create a required field for the case ID that must be entered by a user during the case process prior to sending the email
- D. Use the Insert Property feature of a Send Email step to add the case ID when composing the custom message
Answer: D
Explanation:
To ensure the email includes the case ID for the survey, you can use the Insert Property feature of a Send Email step to add the case ID when composing the custom message. This way, you can dynamically insert the value of any property in your email message. Reference: https://community.pega.com/knowledgebase/articles/case-management/88/sending-emails
NEW QUESTION # 57
In an online retail application, the Order Receipt view displays a list of the products ordered, including the product image, unit cost, and quantity The total cost of the order is displayed at the bottom of the view Which two configurations on the Order Receipt view must be used together to display the required information as described? (Choose two.) Available Choices (select all choices that are correct )
- A. Add the total cost Inside the repeating dynamic layout
- B. Add a repeating dynamic layout with embedded dynamic layouts
- C. Add a dynamic layout with an embedded repeating dynamic layout
- D. Add the total cost outside the repeating dynamic layout
Answer: B,D
Explanation:
To display the required information as described, you can add a repeating dynamic layout with embedded dynamic layouts and add the total cost outside the repeating dynamic layout. A repeating dynamic layout is a UI element that displays data from a list or table source in various formats, such as cards, grids, or inline grids. You can embed dynamic layouts within a repeating dynamic layout to organize and present data in different sections or columns. You can add the total cost outside the repeating dynamic layout to display it at the bottom of the view. Reference: https://community.pega.com/knowledgebase/articles/user-experience/86/configuring-repeating-dynamic-layouts
NEW QUESTION # 58
Select the corresponding user interface (UI) action set component for each behavior in the Answer area.
Answer:
Explanation:
NEW QUESTION # 59
Depending upon the purchase request amount, approvals cascade from the users to a loan officer, then to a director and finally to a vice president. The loan officer is the user's manager. The director is the loan officer's manager. The vice president is the director's manager.Which two approaches can you use to configure the cascading approval? (Choose two)
- A. Approval based on Authority Matrix, with a Decision Tree rule to determine the approver(s)
- B. Approval based on Reporting structure, using the workbasket manager to determine the approver(s)
- C. Approval based on Authority Matrix, with a Decision Table rule to determine the approver(s)
- D. Approval based on Reporting structure and when conditions, using each operator's reporting to manager to determine the approver(s)
Answer: B,D
NEW QUESTION # 60
To qualify for an instant loan an applicant must earn a monthly income of at least GBP2000 and cannot exceed GBP15000 in credit card debt.
How do you enforce these restrictions when requesting an instant loan?
Available Choices (select all choices that are correct)
- A. Use Ul controls to validate the entries in the income and credit card debt fields
- B. Use a single Validate rule with two conditions one for income and one for credit card debt
- C. Use a Validate rule to call two Edit validate rules one for income and one for credit card debt
- D. Use two Edit validate rules one for income and one for credit card debt.
Answer: B
Explanation:
To enforce these restrictions when requesting an instant loan, you can use a single Validate rule with two conditions one for income and one for credit card debt. A Validate rule is a rule that tests property values for errors or omissions during case processing. You can define multiple conditions in a Validate rule to check whether the property values meet your business requirements. Reference: https://community.pega.com/knowledgebase/articles/case-management/86/validating-case-data
NEW QUESTION # 61
Which two statements are true about insights? (Choose two.)
Available Choices (select all choices that are correct)
- A. You can transform data queries into sharable visualizations.
- B. You can transform sharable visualizations into data queries.
- C. You can edit application data directly in an insight.
- D. You can search for and select the fields that you want to include in an insight.
Answer: A,D
Explanation:
These two statements are true about insights. Insights are rules that Pega Platform uses to transform data queries into tables or visualizations that you can then share between users and embed in landing pages of your applications. Insights can include multiple data items that you can filter, sort, and group according to your business requirements. You can search for and select the fields that you want to include in an insight from the data objects that are available in your application. Reference: https://docs-previous.pega.com/reporting/87/visualizing-data-insights
NEW QUESTION # 62
An insurance claim case type is defined as follows:
If the Review claim step is configured to set the status to Pending-Investigation, when is the status of the case set to Pending-Investigation?
Available Choices (select all choices that are correct)
- A. When the Review claim step completes
- B. When Investigate claim step completes
- C. When the Review claim step starts
- D. When the Process claim stage starts
Answer: C
Explanation:
The status of a case is set to the value configured in the Status field of an assignment shape when that assignment starts. Therefore, if the Review claim step is configured to set the status to Pending-Investigation, the status of the case is set to Pending-Investigation when the Review claim step starts. Reference: https://community.pega.com/knowledgebase/articles/case-management/88/updating-case-status
NEW QUESTION # 63
You create an application for employees to submit timesheets. Employees enter work, vacation, and sick time for a particular week. On the entry form, employees see a summary of the total hours entered. After the employee submits the timesheet, the application displays remaining vacation and sick time for the employee. You configure the user view that displays remaining vacation and sick time. The balance calculates by subtracting the vacation time and sick time for the week from the current vacation and sick time balances. Which configuration option is used to summarize the remaining vacation and sick time?
- A. Use a When rule. When the application references the remaining vacation and sick time, each value calculates.
- B. Use pyDefault and pySetFieldDefaults. When the process invokes the data transforms, the remaining vacation and sick time calculate.
- C. Use procedural processing with a data transform. Remaining vacation and sick time calculate after the user submits a timesheet.
- D. Use declarative processing. Whenever the vacation time or sick time entries change, the remaining vacation and sick time calculate.
Answer: D
NEW QUESTION # 64
In an application for configuring hardware equipment for new employees, the manager chooses a laptop model from a drop-down list. The list of available laptop models is maintained in an external system and may change over time. Which of the following do you use as the data source for this drop-down list ?
- A. A local list
- B. A data transform
- C. A data page
- D. A data table
Answer: C
NEW QUESTION # 65
You are designing a credit transaction case type and have the following requirement: Transaction disputes must be resolved within 3 days.
To meet this requirement you need to set the_____________ in the service level to 3 days Available Choices (select all choices that are correct)
- A. goal
- B. deadline
- C. urgency
- D. passed deadline
Answer: B
Explanation:
To meet this requirement, you need to set the deadline in the service level to 3 days. The deadline defines when to take action because a step or case is past due. The deadline interval is measured from when an assignment is ready for a user. Reference: https://academy.pega.com/topic/deadline-interval/v1
NEW QUESTION # 66
A requirement for a hotel reservation case type states that as customers change their room selection, the total cost of the reservation updates. How do you satisfy this requirement ?
- A. Configure a Validate rule for the room selection step.
- B. Add a When condition to the room selection step.
- C. Define a declare expression for the total cost field.
- D. Apply a Disable when condition to the total cost field.
Answer: C
NEW QUESTION # 67
An international online car parts business wants customers to find parts for any vehicle easily. You are asked to implement the following requirement Customers must select a make, model, and year to initiate a vehicle-specific search.
How do you configure the data storage in the application to implement the requirement?
Available Choices (select all choices that are correct)
- A. Configure a local data storage of the make model and year vehicle data
- B. Configure a data page to store the make, model, and year vehicle data.
- C. Configure a connection to an external system of record that contains the make model, and year vehicle data
- D. Configure a static list of the make model and year vehicle data
Answer: B,C
Explanation:
To implement this requirement, you can configure a data page to store the make, model, and year vehicle data and configure a connection to an external system of record that contains the make, model, and year vehicle data. A data page is a rule that defines how and when to load data into memory for use by an application. You can configure a data page to source its data from an external system by using connectors or integrations. This way, you can access up-to-date vehicle data from an external database or web service without storing it locally in your application. Reference: https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/data-pages https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/sourcing-data-page-data-external-systems
NEW QUESTION # 68
Which item is automatically generated when adding an external data source to a data object?
Available Choices (select all choices that are correct)
- A. A data transform to map the application data model to the connector
- B. The uniform resource identifier that identifies the web service
- C. The authenticating information if required by the corresponding service
- D. A simulated data source to test the implementation
Answer: A
Explanation:
When adding an external data source to a data object, a data transform is automatically generated to map the application data model to the connector. A data transform is a rule that defines how to convert data that is in one format and class (the source) into data of another format and class (the target). A connector is a rule that defines how your application exchanges information with an external system. Reference: https://academy.pega.com/topic/data-records/v4 https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/connectors
NEW QUESTION # 69
Which two field types are specialized versions of the Query field type? (Choose two ) Available Choices (select all choices that are correct)
- A. Embedded data
- B. Data reference
- C. Case reference
- D. A Picklist
Answer: B,C
Explanation:
These two field types are specialized versions of the Query field type. A Query field type allows users to select a value from a list that is populated by running a report definition rule or by referencing another field value rule. A Case reference field type allows users to select an existing case from a list that is populated by running a report definition rule on the Work- class or one of its subclasses. A Data reference field type allows users to select an existing data object from a list that is populated by running a report definition rule on a specific data class. Reference: https://community.pega.com/knowledgebase/articles/user-experience/86/configuring-field-types
NEW QUESTION # 70
The business process for an automobile insurance claim consists of the following phases
* Submission The customer contacts a customer service representative (CSR) to file the claim
* Review An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs
* Repair A third party performs the repairs on each vehicle communicating with the adjuster and customer as necessary
* Verification After each vehicle repair, the adjuster closes the claim.
According to Pega best practices which phase can you implement as a child case?
- A. Submission
- B. Repair
- C. Verification
- D. Review
Answer: B
Explanation:
To implement this requirement, you can implement the Repair phase as a child case. A child case is a case that is created and processed as part of another case, called the parent case. A child case can run independently of the parent case and can have its own life cycle, data, and service levels. By using a child case for the Repair phase, you can allow the parent case to continue independently of the child case processes. Reference: https://community.pega.com/knowledgebase/articles/case-management/88/creating-child-cases
NEW QUESTION # 71
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