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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

Question 1

In the pre-migration report for your client, a Slack Connect channel was flagged between the migrating workspace and the grid org. This Slack Connect channel is private on the migrating workspace and public in the grid org.
What will happen to this channel post-migration?

A. It will remain as a Slack Connect channel.
B. It will be converted to a private multi-workspace channel.
C. It will be converted to a single workspace channel in the migrating workspace.
D. It will be converted to a public multi-workspace channel.

Question 2

You will be supporting the discussion around approval policies for apps and external collaboration for a client that has been using Slack for three years. You need to identify the right people on the client side to be involved.
What is the best question to ask to better understand who should take part in the discussion?

A. Who are your Slack superusers?
B. Who is responsible for communication and learning decisions?
C. Who leads your IT department?
D. Who is responsible for Slack policies & settings decisions?

Question 3

You are a Slack Consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with an external partner.
By default, who within your client's organization has the appropriate permissions to approve Slack Connect channel requests to work with the external partner?

A. Org Admins only
B. Workspace Admins and Workspace Owners
C. Org Admins and Org Owners
D. Org Owners only

Question 4

Your client firmly believes that a great onboarding experience sets employees up for success. The client wants to start the process with a warm welcome in Slack where new employees can share fun and important information with their new coworkers.
What is an ideal and automated onboarding experience in Slack for new employees?

A. New employees receive a message from their manager asking for the new employee to post an introduction to a company-wide #welcome channel.
B. New employees receive a private welcome bot message congratulating them on joining the team at BestHR with some important information to get started.
C. New employees are prompted by their managers to fill out the introduction workflow that will be automatically shared with their team when the workflow is complete.
D. New employees receive a welcome bot message and are prompted to fill out the introduction workflow that will be automatically shared with their team when the workflow is complete.

Question 5

During your Experience Discovery Session with a client, you learn that only the IT department is currently using Slack, but the client plans to launch Slack to the rest of the organization soon.
How will this information affect your deliverables?

A. The marketing team will require its own Slack support process.
B. Org-wide channels cannot be adopted across the company.
C. The client will require two separate sessions for the Slack Governance discussion, one for existing users and another for brand new users.
D. The client will have varying levels of Slack usage maturity across the organization that you will need to cater towards.

Solutions: