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IBM P6040-015 Exam Syllabus Topics:

IBM AnyPlace Kiosk Models 5xx 7xx and 9xx Technical Mastery (P6040-015) Sample Questions:

1. The touch screen is totally blank. The technical specialist has checked all cable connections, verified the power source,
verified that the system is turned on, and adjusted the brightness controls. What is the next troubleshooting step?

A) replace the touch screen assembly
B) replace the system board
C) replace the inverter card
D) replace the graphics chip

2. Which two IBM AnyPlace Kiosk peripherals are attached via device-specific ports? (Choose two.)

A) MSR
B) AnyPlace Line or Omni Scanner
C) cash drawer
D) printer
E) keyboard

3. What are three characteristics of the IBM AnyPlace POS Hub cable? (Choose three.)

A) The "kiosk" end of the cable has two connectors.
B) There is a standard USB connector at the "kiosk" end.
C) It is available in lengths of 10, 12, and 14 feet.
D) The "hub" end of the cable connector attaches to the power input port.
E) There is a powered USB connector at the "hub" end.
F) The "hub" end of the cable has two connectors.

4. What is the best way to clean the IBM AnyPlace Kiosk touch screen?

A) use a chlorine-based window cleaner and a soft cloth
B) use a damp sponge moistened with hot water and a small amount of mildly abrasive cleaner
C) use isopropyl alcohol or a mild liquid glass cleaner and a soft cloth
D) use an ammonia-based window cleaner and a soft cloth

5. There are special precautions to follow for handling static-sensitive components such as printed circuit boards. What
are four applicable precautionary steps? (Choose four.)

A) when handling the board, touch it only on the frame or edges
B) when putting the component down, set it on top of an anti-static bag, not on the system cover or metal table
C) lessen the amount of static electricity by limiting the amount of movement made
D) wear rubber gloves to reduce static electricity and prevent cutting fingers from the sharp edges
E) keep one finger in contact with the metal frame at all times
F) once the component is removed from the anti-static bag, install it immediately
G) stand with at least one foot on an anti-static mat when installing printed circuit boards

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