WGU Organizational-Behaviors-and-Leadership Exam : WGU Organizational Behaviors and Leadership (IBC1)

  • Exam Code: Organizational-Behaviors-and-Leadership
  • Exam Name: WGU Organizational Behaviors and Leadership (IBC1)
  • Updated: Sep 15, 2026
  • Q & A: 80 Questions and Answers

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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

SectionObjectives
Organizational Culture and Change- Organizational Culture
  • 1. Dominant Culture
  • 2. Organizational Climate
  • 3. Ethics and Values
- Managing Change
  • 1. Change Strategies
  • 2. Resistance to Change
  • 3. Change Processes
Group Behavior and Team Dynamics- Decision Making
  • 1. Brainstorming
  • 2. Nominal Group Technique
  • 3. Group Decision Techniques
- Group Structure
  • 1. Group Roles
  • 2. Informal Groups
  • 3. Formal Groups
- Team Effectiveness
  • 1. Virtual Teams
  • 2. Social Loafing
  • 3. Group Cohesiveness
Individual Behavior in Organizations- Personality
  • 1. Core Self-Evaluation
  • 2. Values and Attitudes
  • 3. Personality Traits
- Perception
  • 1. Perceptual Biases
  • 2. Perceptual Process
  • 3. Attribution Theory
Motivation- Process Theories
  • 1. Expectancy Theory
  • 2. Goal-Setting Theory
  • 3. Equity Theory
- Rewards and Performance
  • 1. Extrinsic Rewards
  • 2. Performance Evaluation
  • 3. Intrinsic Rewards
- Content Theories
  • 1. McClelland's Theory of Needs
  • 2. Two-Factor Theory
  • 3. Maslow's Hierarchy of Needs
Leadership- Leadership Theories
  • 1. Contingency Theories
  • 2. Behavioral Theories
  • 3. Trait Theories
- Power and Influence
  • 1. Organizational Politics
  • 2. Sources of Power
  • 3. Influence Tactics
- Leadership Styles
  • 1. Transformational Leadership
  • 2. Servant Leadership
  • 3. Transactional Leadership
Conflict and Communication- Organizational Communication
  • 1. Barriers to Communication
  • 2. Interpersonal Communication
  • 3. Communication Channels
- Conflict Management
  • 1. Conflict Resolution Techniques
  • 2. Authoritative Command
  • 3. Problem Solving

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

Question #1

What is an advantage of a group that is not very cohesive?
Choose 1 answer

  • A. When performance norms are high, productivity will be higher than in a cohesive group.
  • B. When performance norms are low, productivity may be higher than in a cohesive group
  • C. There is less need for giving rewards as group rewards.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #2

Which option defines organizational culture?
Select one.

  • A. A biological entity that shows clear relationships to an organization or group of organizations
  • B. Perceptions that are characterized in words or feelings but not understood or accepted by the organization
  • C. A system of shared meanings held by members that distinguishes the organization from other organizations
  • D. Individuals with feelings that are clearly distinguished from the culture of the organization
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #3

A company switched from assembly lines to self-managed work teams.
What can team members do to improve the synergy and success of their teams?
Choose 1 answer

  • A. Assign individual roles rather than mutual team roles
  • B. Share information but not engage in collective performance goals
  • C. Take action on problems as individual members as well as in work teams
  • D. Change work group roles at random
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #4

To resolve a conflict between the department staff and the janitorial staff, the department head informs the department staff of a new policy prohibiting the eating of food at the desk.
Which type of conflict resolution technique does this represent?
Choose 1 answer

  • A. Altering the structural variables
  • B. Altering the human variable
  • C. Authoritative command
  • D. Problem solving
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #5

A person is broadminded, courageous, and forgiving.
Which type of values are these?
Choose 1 answer

  • A. Instrumental values
  • B. Terminal values
  • C. Determinate values
  • D. Transitory values
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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