How much Microsoft MS-100 Exam Cost:

The cost of the Microsoft MS-100 exam varies based on the location of the candidate. For example, Office 365 exams are available worldwide for $165 USD.

Microsoft Certification is a qualification that provides evidence of proficiency in selected examtopics. Every candidate must pass one or more examinations (exams) before he or she may use the qualifying insignia.

Why Take the Microsoft MS-100 Exam?

The Microsoft Dynamics CRM Solution Expert (MS-100) is a certification for Microsoft Dynamics CRM and many businesses want their employees to be MS-100 certified for the following reasons:

• To be able to administer the system efficiently. Leading companies require their employees to be MS-100 certified so that they can implement and maintain the CRM product. Block Managers and other senior staff also benefit from the certification.

• To implement sales, marketing, and service strategies that are based on Dynamics CRM. Hidden or open sales are what make or break companies. Journey and predictive analysis help in uncovering hidden sales and in delivering only the most relevant information to customers.

• To be able to provide accurate training to employees on how to use Dynamics CRM for sales, marketing, and service purposes effectively. Rewarding and retaining highly qualified employees is an important factor for businesses.

• To be able to make effective business decisions based on accurate data from Microsoft Dynamics CRM or related software tools. Confidentiality is essential in most companies now.

• To be able to design and build customizations, applications, and integrations that integrate seamlessly with Dynamics CRM. Uncertified employees may not deliver quality work in this area, resulting in customer dissatisfaction.

Microsoft MS-100 Certification Exam Objectives:

For the MS-100 certification, candidates should have at least six months of experience using Microsoft Dynamics CRM in a business environment. The exam tests for expertise in the following areas:

• Developing solutions for Microsoft Dynamics CRM. Update your knowledge on Dynamics AX, Microsoft Dynamics 365, and the new Microsoft Dynamics CRM for Sales.

• Customizing Microsoft Dynamics CRM to meet business needs.

• Implementing security in your customizations and integrations, as well as deploying those customizations and integrations into production environments.

• Installing, configuring, and managing Microsoft Dynamics AX and related tools.

• Testing customizations and integrations to make sure they function as expected in the real world.

• Administering aspects of your MS Dynamics AX implementation, such as the training and support staff required, and maintaining your server environment.

• Troubleshooting issues with Microsoft Dynamics AX and related tools.

• Designing customizations that integrate seamlessly with MS Dynamics CRM for maximum business value to that organization's customers or clients or end-users of MS Dynamics AX software solutions.

• Designing integrations between Microsoft Dynamics CRM and other applications or services.

Reference: https://www.microsoft.com/en-us/learning/exam-ms-100.aspx

Skills measured

• Plan Office 365 workloads and applications (25-30%)
• Manage access and authentication (15-20%)
• Design and implement Microsoft 365 services (25-30%)
• Manage user identity and roles (25-30%)
• The content of this exam will be updated on August 5, 2021. Please download the exam skills outline below to see what will be changing.

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