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Exam MB-901: Microsoft Dynamics 365 Fundamentals

This exam covers the positioning and benefits of adopting Dynamics 365.

Candidates should have a functional understanding of Dynamics 365 capabilities and Microsoft cloud computing.

Candidates of this exam should have general knowledge or relevant working experience in an Information Technology (IT) environment. Candidates should also have a basic understanding of business scenarios and experience in addressing business, legal, and security requirements for IT projects.

You may be eligible for ACE college credit if you pass this certification exam. See ACE college credit for certification exams for details.

Part of the requirements for: Microsoft Certified: Dynamics 365 Fundamentals

Download exam skills outline

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-901

Who should take the MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

The MB-901 Exam certification is an internationally-recognized certification which help to have validation for those professionals who should have general knowledge or relevant working experience in an Information Technology (IT) environment. Candidates should also have a basic understanding of business scenarios and experience in addressing business, legal, and security requirements for IT projects.

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The Microsoft MB-901: Microsoft Dynamics 365 Fundamentals exam focuses on the benefits and positioning of the adoption of Dynamics 365. It is designed to validate the expertise of the candidates in Microsoft Dynamics 365; mixed reality; artificial intelligence; Cloud concepts; Power Platform; role-based security within Dynamics 365; Cloud security; Dynamics 365 reporting; Cloud deployment; data management framework; Dynamics 365 integrations. The test is a prerequisite for obtaining the Microsoft Certified: Dynamics 365 Fundamentals certification.

Topics of MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

Candidates should apprehend the examination topics before they begin of preparation. because it'll extremely facilitate them in touch the core. Our MB-901 exam dumps will include the following topics:

1. Identify Microsoft platform components for Dynamics 365 (30-35%)

Describe integration capabilities

• Custom integrations in Dynamics 365
• Integration with third-party apps
• Integration across Dynamics 365 apps
• Integration across Microsoft products

Describe Dynamics 365 cloud security

• Data ownership
• Authentication
• Data center access
• Data loss protection (DLP)
• SSO
• Encryption
• Industry standard certifications (GDPR, etc)

Understand the benefits of role based security

• Leveraging security roles

• Out-of-the-box security roles Identify the business value of the Microsoft cloud

• Streamlined user experience

• App role-based security

• Life Cycle Services (LCS)

• Azure features used by Dynamics 365

• PaaS

Understand the use of Power Platform in Dynamics 365

• Common Data Service
• AI Builder
• Power BI
• Power Automate
• Power Apps

Understand the benefits of the Common Data Model

• Interoperability
• Extensibility
• Analytics
• Consistency

Identify Dynamics 365 reporting capabilities

• Role-based reporting
• Built in reporting
• Extensible reporting

2. Understand AI and Mixed Reality for Dynamics 365 (10-15%)

Leverage AI for data insights

• Sales insights
• Customer insights
• Fraud protection
• Virtual agents
• Relationship insights
• Customer service insights

Leverage mixed reality

• Guides
• Layouts
• Remote assist

3. Understand Customer Engagement apps (25-30%)

Understand the capabilities of Dynamics 365 Sales

• Pipeline management
• Contact management
• Customer requests and follow up
• Dynamics 365 sales automation
• LinkedIn Sales Navigator

Understand the capabilities of Dynamics 365 Marketing

• Customer journey
• Lead generation and qualifications
• Landing pages
• Segmentation
• Event management
• Surveys
• Dynamics 365 for marketing

Understand the capabilities of Dynamics 365 Field Service

• Service resource scheduling
• Connected Field Service
• Resource Scheduling Optimization (RSO)
• Proactive customer service
• Field Service Mobile

Understand the capabilities of Dynamics 365 Customer Service

• Omni channel service
• Account management
• Knowledge articles
• Case life cycle

3. Understand Dynamics 365 Finance and Operations apps (25-30%)

Understand the capabilities of Dynamics 365 Finance

• Project accounting
• Real time cash flow visibility
• Global attributes
• End to end business processes
• Accounts Payable
• General Ledger
• Accounts Receivable
• Enterprise asset management
• Budgeting

Understand the capabilities of Dynamics 365 Human Resources Core HR

• Personnel management
• Benefits management
• Employee self-service
• Employee development

Understand the capabilities of Dynamics 365 Business Central

• Sales and service
• When to use Business Central vs other Dynamics 365 products
• Supply chain
• Project management
• Finance
• Budgeting

Understand the capabilities of Dynamics 365 Supply Chain Management

• Product information
• Project accounting
• Manufacturing
• Master planning
• Modernize operations
• Procurement and sourcing
• Warehouse management

Understand the capabilities of Dynamics 365 Retail

• Channel Management
• Retail capability
• Point of Sale (POS)
• Mobile commerce