Avaya 3305 Exam : Avaya Aura® Experience Portal with POM Implementation and Maintenance exam

  • Exam Code: 3305
  • Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance exam
  • Updated: Jul 29, 2026
  • Q & A: 64 Questions and Answers

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Avaya 3305 Exam Syllabus Topics:

SectionObjectives
Topic 1: Installation and Configuration- Initial system configuration and setup
- Experience Portal installation procedures
Topic 2: Troubleshooting and Support- Identifying and resolving system issues
- Log analysis and diagnostics
Topic 3: Avaya Aura Experience Portal Architecture- Integration with Avaya Aura ecosystem
- System components and deployment architecture
Topic 4: System Administration and Maintenance- User management and role configuration
- System monitoring and performance tuning
Topic 5: POM (Proactive Outreach Manager) Implementation- POM campaign configuration
- Outbound dialing strategies and workflows

Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. You have installed an application that uses the VoiceXML <log> tag, but you <Io not see any data from the application when you run an Application Detail Report.
What should you do to fix the problem?

A) On the Report Data Configuration page of the EPM, enable Periodic Download.
B) On the Report Data Configuration page of the Experience Portal Manager (EPM), enable Download VoiceXML log rags.
C) On the Change Application page of the EPM, enable Allow VoiceXML Log Tag.
D) Start your Media Processing Platform (MPP) servers.


2. You client reported the multi-server Avaya Aura Experience Portal (AAEP) local PostgreSQL database has become corrupted and you have determined you must restore the database from a backup of the system.
After restoring the database from the backup, which three actions must be performed? (Choose three)

A) Restart the MPP service from the EPM.
B) Restart the avpSNMPAgentSvc on the EPM.
C) Restart the vpms service on the Experience Portal Manager (EPM).
D) Install a new license file on the EPM.
E) Reconnect each Media Processing Platform (MPP) with the EPM.


3. On an existing Avaya Proactive Outreach Manager (POM) server, what three are required when configuring a voice campaign? (Choose three)

A) the IP of the POM server
B) an existing contact attribute
C) sufficient voice ports and POM CCA licenses
D) an existing contact strategy
E) the Call Classification Analysis (CCA) timeout to be used


4. A customer has installed Avaya Aura Experience Portal, but no port was specified in the configuration the WebLM server. What is the default port used by the WebLM server?

A) 28443
B) 8443
C) 443
D) 8080


5. You have setup up an application server and installed the runtimeconfig.war. When accessing the runtimeconfig web application http: //<hostname>: <port>/runtimeconfig), you receive the following error:
org.apache, jasper.JasperException: javax.servlet.ServletException: java lang.NoClassDefFoundError: com/avaya/runtimecommon/plat forms/Tool kit
How do you correct this Issue?

A) Re-install the runtimeconfig.war file.
B) Make sure the runtime support files are installed in the correct location.
C) Check that the Web License Manager (WebLM) is running. If not start WebLM.
D) Restart Avaya Aura Experience Portal.


Solutions:

Question # 1
Answer: B
Question # 2
Answer: B,C,E
Question # 3
Answer: B,C,D
Question # 4
Answer: B
Question # 5
Answer: B

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