Avaya 3000-2 Exam : ACSS Small and Medium Enterprise (SME) Communications

  • Exam Code: 3000-2
  • Exam Name: ACSS Small and Medium Enterprise (SME) Communications
  • Updated: May 26, 2026
  • Q & A: 103 Questions and Answers

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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. Which two are power options for IP telephones on the IP Office? (Choose two.)

A) Class "A" 24 volt power supply
B) Power over Ethernet switch conforming to 802.3af standards
C) Class "B" 24 Volt power supply
D) 1151D1 Individual Power Supply and the 1151D2 Individual Power Supply with Battery Backup


2. A new customer reported an issue on their site in Milan. The IP phone can login but cannot make calls to any agents that are using analog phones. what is the problem?

A) All cards may not be seated correctly.
B) 20 packets missed means too many packets lost; IP Office stops the call proceeding.
C) Embedded Voicemail is not running properly.
D) You need to buy additional licenses.


3. You are staging a new install with an IP500v2. The customer wants to use Embedded Voicemail (EVM) for voicemail recordings. The customer would like to maximize the capacity of the Secure Digital (SD) card slots for maximum voicemail recording capacity. Which SD card would maximize the voicemail recording capacity for this customer?

A) Use the SD card purchased through Avaya for the Optional SD card slot. Purchase a commercial SD card with the maximum storage size to be used for voicemail recordings and put this card in the System SD card slot.
B) Use the SD card purchased through Avaya for the System SD card slot. Purchase a commercial SD card with the maximum storage size to be used for voicemail recordings and put this card in the Optional SD card slot.
C) Purchase a commercial SD card with the maximum storage size to be used for voice mail recordings and put this card in the System SD card slot. Purchase an additional commercial SD card with the maximum storage size to be used for voicemail recordings and put this card in the Optional SD card slot. This will maximize voicemail recording capacity.
D) Use the SD card purchased through Avaya for the System SD card slot. Purchase a commercial USB external hard drive with the maximum storage size to be used for voicemail recordings and put this in the external USB connection on the back of the IP500.


4. Which three steps are needed to add a second IP Office unit to one-X Portal? (Choose three.)

A) Add the IP address using one-X Portal CSTA and DSML links.
B) Add the required licenses to the second IP Office.
C) Run a modify to the one-X Portal setup and add the second IP Office.
D) Restart the one-X Portal service.
E) Add a LDAP entry using IP Office Manager to the primary IP Office.


5. A customer has an IP500v2 and would like the ability to monitor the IP Office system resources from anywhere in the network. Which two will allow them to do this? (Choose two.)

A) Web session to the IP Office address
B) Call Status Application
C) System Status Application
D) Telnet session to the IP Office
E) SSH session to the IP Office address


Solutions:

Question # 1
Answer: B,D
Question # 2
Answer: A
Question # 3
Answer: B
Question # 4
Answer: A,B,D
Question # 5
Answer: A,C

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