Oracle 1z0-456 Exam : Oracle Fusion Customer Relationship Management 11g Sales Essentials

  • Exam Code: 1z0-456
  • Exam Name: Oracle Fusion Customer Relationship Management 11g Sales Essentials
  • Updated: May 27, 2026
  • Q & A: 133 Questions and Answers

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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. A sales manager has been assigned to develop a reference program for his organization, with the primary objective of helping the sales organization to identify and position relevant references to prospects and increase sales productivity.
Select the activity that the sales manager would be able to perform in Oracle fusion Reference Management functionality.

A) Develop a reference program that includes reference registration.
B) Identity and manage the reference presence in industries.
C) Build a comprehensive reference SWOT analysis.
D) Develop and manage reference activity thresholds and threats levels.
E) Develop a reference program that includes reference incentives for wins.


2. Which profile option needs to be enabled for the use of auxiliary dimensions in territory definition?

A) There is no need to sot any profile Option.,
B) Classification Category for auxiliary dimension needs to be set to Classification Category,
C) Customer Class for auxiliary dimension needs to be set to Customer Class.
D) Customer Type for auxiliary dimension needs to be set to Customer Type.
E) Customer Account for auxiliary dimension needs to be set to Customer type.


3. Which three options qualify as Master Geographical elements, while defining Geography dimension and building a Territory Zone Hierarchy?

A) London
B) Western USA
C) Middle East Africa
D) Japan
E) France
F) Eastern Europe


4. A sales manager has been assigned to develop a competitor management program in his organization, with the primary objective of ensuring that his Sales organization has 360 degree view of its competitors. Select the two activities that the sales manager would perform in Oracle Fusion Competitor Management functionality.

A) Identify and manage internal Experts within his sales organization.
B) Design and build a Plan for how to tackle competitor threats in a sale.
C) Manage activity thresholds.
D) Capture Win/loss Reasons at various opportunities.
E) Identify and manage Competitor Presence in industries and geographies.


5. While configuring the Oracle Fusion CRM application, you have been asked to include legacy data within trading community. Which lookup in used to complete this task?

A) Common lookup
B) Standard lookup
C) Any lookup type can be used for this task.
D) Set-enabled lookup
E) Lookups are not appropriate for this task.


Solutions:

Question # 1
Answer: E
Question # 2
Answer: B
Question # 3
Answer: B,D,E
Question # 4
Answer: D,E
Question # 5
Answer: A

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